TrueDustlynn

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Showing posts with label checkout. Show all posts
Showing posts with label checkout. Show all posts

Wednesday, November 21, 2007

Customer Satisfaction?!?!?!?

OK. now I feel the need to rant for a little while so bare with me. As the holidays are quickly approaching these things have been bothering me more and more. So working in retail we are always concerned with customer service and I am not trying to belittle that because I feel that it is very important. But what about appreciation and common courteousy (sp) for the associate who is checking your impatient ass out???? I mean come on people it is ridiculous. So I am just going to make a list of things that really urk me it the checking out process.

1. Laying or throwing your money down on the register ~ OK so how much time is it gonna take for you to hand me your money? And throwing it you should just be smacked in your mouth for! Didnt your parents teach you any manners at all?

2. Rebagging the stuff ~ Ok I know what I am doing and you dont need to rebag the stuff that I put in the bags. If you wanna do it let me know and I wont waste me time doing it for you and if you want me to bag something a certain way then tell me and I will be happy to do it for you. Its not that serious!!!

3. Greetings and Salutations ~ So when someone comes through my line I just say Hi, how are you? or Did you find everything you needed? And sometimes I dont even really care to say it but I do. So could you please at least say something back to me??? I am not invisible and I dont normally talk to myself. I had this man the other day answer back "LIKE SH*T", when I asked him how he was. Yes I was a little taken back by this at first, but I laughed to myself and laughed out loud when he wasnt around. But he still answered me so it worked.

4. Tags and Labels ~ Please dont bring me something up that doesnt have a bar code or a UPC somewhere. I do not have a magical list that has everything in the store on it with the prices. And dont give me a bunch of crap when I have to call for a price check. UMMMM hello dumb as* youre the one who brought up something without a UPC!!! This is not your first day at life! If you dont wanna wait then get it another time, I see you in here everyday so dont act like it is a huge deal! Or wait and be patient, oh wow thats a new concept!

5. Returns ~ Dont be bringing stuff back that you bought last year or that your dog has been sleeping on for a month. We arent gonna take it back! Dont act like you are surprised or pissed off.

Ok I am sure that I will think of more but those are the ones that come to mind. I feel a lot better now.....whew!

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Im 27 years old and live in Harrisonburg, Virginia. Im a full time mommy with two beautiful little girls.